Job Description

Job Title: Event Manager - University of Wisconsin

Company: BEST Crowd Management 

Location: Madison, WI

Pay: $22 / hr 

Job Type: Part-time

Summary:

Join the dedicated and professional team at BEST Crowd Management, a leading provider of crowd management and event security services. With a commitment to excellence and a focus on safety, BEST Crowd Management ensures the success of various events by providing top-notch security solutions. As an Event Manager, you will play a critical role in upholding our reputation by ensuring the safety and security of attendees, staff, and property.

Shifts:

• All Shifts
• Day Shift
• Evening Shift
• Night Shift
• Weekend Shifts
• Holiday Shifts

Essential Duties And Responsibilities

• Ensure all day-to-day operations are operating within the procedures set forth by the company. These operational categories include appropriate staffing levels for event
• Reports under the direction of the General Manager and Account Manager, the event manager is responsible for event operation, staff check in, conflict support, emergency situations, and more.
• Suggest operation strategies to the General Manager / Account Manager that improve execution and cost-effectively provide additional value; seeks to continuously improve the state of account(s) while safeguarding the company
• Effectively communicate goals to the game-day operations team and communicate with the wider organization, where applicable, and maintain accurate and up-to-date records necessary for processing internal and external reports
• Proactively communicate with and seek feedback from all customers. Seek to continuously improve customer satisfaction; meet with customers regularly to ensure we are meeting their needs; share updates with leadership
• Supervise and coach subordinates in a manner that maintains morale, skills proficiency and productivity.
• Managerial responsibilities include but are not limited to mentoring, coaching and developing subordinates; planning, assigning and directing work. Recruit and train team members as required by business needs
• Responsible for the accurate (within 98%) and timely submission of all payroll records to designated account manager
• On-call weekends/evenings, outside of core business hours as needed
• Perform other duties and responsibilities as requested or required

Minimum Qualifications:

• Valid Driver’s License + Motor Vehicle Record
• Excellent management skills
• Customer Focus – Maintaining awareness and seeking to meet the needs and wants of the internal and external customers
• Excellent communication skills both oral and written
• Leadership Orientation – Actively seeks ways in which to act as a role model, guide, develop and mentor others within the Operations Department; Strong team leadership, team building and facilitation skills
• You're able to ace (and pass) an extensive screening process
• You have Security, Military, and/or Law Enforcement supervisory experience of at least 4 years or more
• Initiative – Engages in proactive behavior and looks for new project opportunities
• Adaptability – Responds effectively to changes in situation or information
• Bachelor’s degree in a related field or equivalent experience
• Experience in one or more of the following industries preferred: event staffing, security, sports management
• Ability to pass a background check Physical and Mental Demands
• Must possess a valid security license or be willing to obtain one (if required by local regulations).

Benefits:

• Enjoy competitive pay based on your experience and qualifications.
• Take advantage of opportunities for career growth and advancement within the company.
• Enhance your skills and knowledge through training and development programs.
• Benefit from flexible scheduling options to accommodate your personal needs.
• Be part of a positive and supportive work environment that values diversity and inclusion.

EEOC Statement: It is the policy of BEST, A GardaWorld Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, BEST, A GardaWorld Company complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of BEST, A GardaWorld Company not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

License #17428-62

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