Job Description

Provider Training Specialist

Join the State of Colorado as a Provider Training Specialist within the Department of Health Care Policy & Financing (HCPF). The role focuses on developing, implementing, and delivering training programs for Medicaid and child health plan providers.

State of Colorado residency required at the time of application.

About the Department

HCPF oversees Health First Colorado (Colorado's Medicaid Program) and the Child Health Plan Plus (CHP+). The mission is to improve healthcare equity, access, and outcomes while saving cost for Colorado residents.

Benefits

• PERA retirement benefits including defined benefit and defined contribution plans, plus 401(k) and 457 plans
• Medical, dental, and vision insurance coverage
• Automatic short-term and optional long-term disability coverage
• Life and AD&D insurance
• Flexible Spending Accounts (FSAs)
• Family Medical Leave Act (FMLA) protection and State of Colorado Paid Family Medical Leave (PFML)
• 11 paid holidays annually and accrued annual and sick leave
• Accrued sick leave for temporary employees
• Flexplace and flextime work arrangements
• Discounts on services and products through the State of Colorado Work-Life Employment Discount Program
• Free RTD EcoPass for eligible State Employees
• Credit Union of Colorado membership eligibility
• Possible Public Service Loan Forgiveness Program eligibility

Responsibilities

• Develop and deliver training materials and programs on best practices for providers and department staff.
• Assist in editing and reviewing all communications and publications, including webpage postings.
• Provide support to Fiscal Agent Operations in areas such as call center, claims, third-party liability, finance, provider screening, enrollment, and approval.
• Interact with providers, staff, and the Fiscal Agent to research problems, develop resolutions, track issues, and resolve inquiries.
• Maintain, coordinate, and implement training programs covering eligibility, provider enrollment, claims processing, web portal, and Colorado interChange system functionality.
• Research, monitor, and analyze current laws, rules, regulations, and system operations to anticipate how upcoming changes will impact policies and training.
• Review and edit provider communications such as emails, bulletins, and newsletters.
• Assist with creating content based on provider feedback.

Residency Requirement

Applicants must be residents of the State of Colorado at the time of submitting the application.

Minimum Qualifications

Two pathways qualify for this position:

1. Experience Only: Six (6) years of relevant experience in an occupation related to the work assigned to this position.
2. Education and Experience: A combination of related education and/or relevant experience equivalent to six (6) years. Appropriate education substitutes for required experience on a year-for-year basis:
   • Associate degree = 2 years
   • Bachelors degree = 4 years
   • Masters degree = 6 years
   • Doctorate or juris doctorate = 7 years
   
   
   

Preferred Qualifications

• Prior state experience related to the duties of this position
• Experience with Zoom
• Experience creating content
• Experience in technical writing, communications, or publications
• Experience in healthcare

Conditions of Employment

• All HCPF positions are security-sensitive and require a criminal record background check.
• Applicants who have been terminated or negotiated termination with the State of Colorado must disclose this information on the application.

Appeal Rights

An applicant removed from consideration may request a review by the State Personnel Director within ten (10) calendar days of receipt of notice. Appeals are filed via email at dpa_state.personnelboard@state.co.us.

How to Apply

Only your State of Colorado job application will be reviewed during the initial screening. Ensure all relevant experience is described on the application itself; resume and cover letter will be reviewed in later stages.

Equal Opportunity/Affirmative Action Statement

The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments. We encourage applications from all qualified individuals regardless of race, color, religion, sex, disability, age, sexual orientation, gender identity, pregnancy, ancestry, national origin, marital status, genetic information, or military status (with preference given to veterans) in accordance with applicable law.

HCPF will assist individuals with disabilities by providing reasonable accommodations throughout the application and selection process. Contact ADAAA Coordinator Anupreet Kaur at anupreet.kaur@state.co.us for assistance. HCPF does not offer sponsorship for visas.

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