• Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.
• Assists physician with therapeutic and diagnostic patient care functions which may require sterile technique, enemas, removal or application of dressings (sterile or non- sterile), application of splints, cleansing, irrigating or prepping a wound or area for procedure.
• Explains standard self-care procedures as directed by the provider.
• Provides assistance in the exam room which is not limited to the following:
• Positioning and draping the patient, assisting with minor surgical procedures by passing instruments in a sterile manner.
• Assists the provider with therapeutic and diagnostic procedures such as sigmoidoscopy, cystoscopy, biopsy, lumbar puncture, paracentesis, thoracentesis, and other procedures; under the direct supervision of the provider.
• Completes necessary arrangements/organization of the treatment room prior to performing the procedure.
• Signing the consent form, set-up of the proper equipment for the procedure, and proper BSI precautions in cleaning and maintaining the instrument(s) used in the procedure.
• Carries out physicians orders as directed by the provider, and initials all diagnostic test forms, lab slips.
• Screens incoming calls taking appropriate action, relaying the information to not only the provider but also the answer, when directed by the provider, back to the member.
• Charts and initials such action in the OMR.
• Performs a variety of lab tests using the dip-stix method such as urine tests, pregnancy tests, and others as directed.
• Prepares and delivers instruments for Central Service processing.
• Utilizes effective communication and interpersonal relationship skills when interacting with other members of the health team or patients.
• Displays tact and courteous behavior when working with staff and patients.
• Actively participates in education programs and staff meetings that are scheduled by the department.
• Maintains a clean work place.
• Adheres to all Medical Center policies and procedures.
• Participates and responds, when assigned, to Code Blue emergencies.
• Promotes, ensures, and improves customer service to internal/external customers by demonstrating skills which are consistent with the organizations philosophy of providing extraordinary customer relations and quality service.

• 1000 hours of back office experience required (within 1 year).

• Health career school diploma.

• Basic Life Support

• N/A.

• N/A.

Notes:

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  Schedule to include all shifts, holidays & rotating weekends.

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  Floating within the set seniority section.

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  Will cover all Riverside Service Area MOBs.

• Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.

• Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.

• Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.